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Why Madison Drivers Choose Kunes Mitsubishi Over CarMax

Published on Jul 9, 2025 by Matthew Kroll

When it comes to finding a reliable, affordable vehicle in Madison, drivers are faced with a range of options. Two of the most well-known names in the market are Kunes Mad City Mitsubishi and CarMax. Both offer convenient ways to buy vehicles, but when it comes down to service, inventory, warranties, and value, Kunes Mitsubishi stands out. Here’s why drivers in Madison are choosing Kunes Mad City Mitsubishi over CarMax.

1. Personalized Service vs. Impersonal Experience

At Kunes Mad City Mitsubishi, we believe that buying a vehicle should be more than just a transaction—it should be an experience. Unlike CarMax, where interactions can often feel rushed or impersonal, we take pride in building lasting relationships with our customers. Our friendly, knowledgeable sales team takes the time to understand your needs and preferences, ensuring you find the perfect vehicle at the right price. Whether you’re a first-time car buyer or a seasoned driver, we treat every customer like family.

At Kunes Mitsubishi, you’re not just another sale; you're a valued customer.

With our locally owned dealership, you get a level of service that a large chain like CarMax simply can’t match. Our Madison location ensures that our team knows the community and is dedicated to providing personalized service to each and every customer. From answering your questions about financing to helping you with your trade-in, we offer the support you need at every step.

2. Certified Pre-Owned Vehicles with a Trusted Warranty

When buying a pre-owned vehicle, peace of mind is key. Kunes Mad City Mitsubishi stands out with its Certified Pre-Owned (CPO) Mitsubishi inventory, which is held to a higher standard than the typical used car. Every CPO vehicle undergoes a rigorous multi-point inspection to ensure it meets Mitsubishi’s exacting standards for quality and reliability. On top of that, all of our CPO vehicles come with an extended warranty, giving you additional protection long after your purchase.

 

CarMax, on the other hand, offers a ā€œMaxCareā€ extended warranty, but it's an optional add-on. That means there’s an added cost for the warranty, which can quickly add up. Additionally, while CarMax may offer certified pre-owned vehicles, they don’t have the brand-specific certification that you’ll find at Kunes Mitsubishi.

 

Why settle for less when you can have a CPO vehicle backed by a brand-specific warranty at Kunes Mad City Mitsubishi?

3. Value-Focused Engineering

Mitsubishi vehicles are known for their innovative engineering that focuses on value without sacrificing quality. Whether you're looking for an efficient crossover like the Mitsubishi Outlander or a compact car like the Mitsubishi Mirage, you'll find that Mitsubishi’s engineering offers exceptional value, fuel efficiency, and affordability.

 

At Kunes Mad City Mitsubishi, we highlight Mitsubishi's commitment to delivering reliable, cost-effective vehicles that provide exceptional value in today’s marketplace.

 

CarMax may offer a wide range of used vehicles, but they don’t offer the same brand-specific focus on engineering that Mitsubishi does. With a Mitsubishi vehicle from Kunes, you're choosing a brand with a reputation for quality engineering that’s designed to save you money at the pump and on maintenance.

 

With Mitsubishi, you’re investing in value, performance, and reliability all in one.

4. Trust in Your Local Dealership

Trust is a huge factor in any car purchase. Kunes Mad City Mitsubishi, as part of the Kunes Auto Group, has been a trusted name in the Madison area for years. As a local dealership, we’re invested in our community’s success and are committed to providing excellent customer service long after you drive off the lot. Our reputation speaks for itself, and many of our customers come back for repeat purchases and continue to trust us for their automotive needs.

 

On the other hand, CarMax is a national chain that doesn’t have the same community connection. While they offer a no-haggle price model, they simply can’t replicate the local trust and personal touch that comes with working with a locally owned dealership like Kunes Mad City Mitsubishi.

 

Choose Kunes Mitsubishi and work with a dealership that cares about you and the Madison community.

5. A Wide Selection of Quality Vehicles

CarMax may offer a vast inventory of used vehicles, but that doesn’t mean every car is the right fit for you. Kunes Mad City Mitsubishi not only has a wide selection of pre-owned Mitsubishi vehicles, but we also offer a selection of high-quality, carefully inspected used vehicles from a variety of other trusted brands. Whether you're looking for a low-mileage sedan, a reliable SUV, or a tough truck, you’ll find a variety of options at Kunes Mitsubishi to suit your lifestyle and budget.

Book Your Test Drive at Kunes Mad City Mitsubishi Today!

Are you ready to experience the Kunes Mad City Mitsubishi difference? Visit us today for a test drive, and let us show you why Madison drivers are choosing us over CarMax. Our team is here to help you find the perfect vehicle, offer a competitive trade-in value, and walk you through financing options that make sense for your budget.

 

Don't settle for just any car. Get the car you deserve at Kunes Mad City Mitsubishi. Book a test drive today or value your trade with us online now!

Conclusion

When it comes to buying a used vehicle in Madison, Kunes Mad City Mitsubishi offers a personalized experience, exceptional warranty options, and a commitment to value-focused engineering that CarMax just can’t match. Whether you're looking for a certified pre-owned Mitsubishi or a quality used car, you can trust our local dealership to put your needs first. Come see why Kunes Mad City Mitsubishi is the smart choice for Madison drivers today!

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